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Shipping & Delivery Policy

Delivery Areas

We currently deliver to London. Please verify at checkout if your postcode is eligible. 

Local Delivery

Local delivery may be available depending on your location. Delivery fees and availability will be confirmed at checkout or via email.

Order Processing

All orders are freshly baked to order. Please allow 1-2 days for your order to be prepared before dispatch or collection. 

Collection

Collection is available from North London by arrangement. You will receive confirmation of your collection date and time once your order is placed. 

Order Cut-Offs

Please place your order by Monday 5 PM for delivery later that week.

Packaging

All baked goods are carefully packaged to stay fresh during transit. We recommend consuming them within 3-5 days of delivery for the best taste and texture. For longer storage, some items can be refrigerated for up to a week but are best consumed at room temperature. 

Damaged Orders

If your order is damaged, missing, or delayed, please contact us immediately at hello@rachelsbakewells.com. We’ll do our best to resolve it quickly. 

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